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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin

August 14, 2025

5  out of  5
rating by Justin
"Shaffer and the team at Robyn Holtz State Farm are awesome. They always respond quickly to my calls and texts, help me find discounts, and follow up for my annual check-ins. Super helpful and easy to work with."
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Greg Pass

July 30, 2025

5  out of  5
rating by Greg Pass
"I highly recommend State Farm and Robyn Holtz Agency. I worked with Bobby Hudson with her office and was extremely pleased with every interaction I had with him. From the initial inquiry, to his complete and thorough knowledge of all policy options/details, his friendly no pressure advice all along the way, and assistance with selecting the appropriate coverage for my situation. I am happy to be back with State Farm after a poor experience with a Broker that had no real concern for me or my business. The best part is saving over $1000/year with better coverage from a better company that values their clients and their repeat business. If you are in the market for new insurance or are considering a change of your existing insurance you owe it to yourself to give Bobby Hudson a call."
We responded:
"Thank you for your wonderful review, Greg! I'm so glad to hear about your positive experience with Bobby Hudson and our office. It's fantastic that you found the right coverage and are saving money while feeling valued. If you ever need anything else, feel free to reach out!"
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Brenda Gonzalez

July 29, 2025

5  out of  5
rating by Brenda Gonzalez
"Exceptional service. Bobby made the transfer from my auto insurance very easy and explained all the coverages very well."
We responded:
"Thank you for your review, Brenda! I'm happy to hear that Bobby made your auto insurance transfer smooth and provided clear explanations of your coverages. We appreciate your feedback and are here if you need anything else!"
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Aaron Brown

July 28, 2025

5  out of  5
rating by Aaron Brown
"Big shoutout to Sandi for helping me out with my auto insurance policy at State Farm. She made everything quick and easy, answered all my questions, and got me a solid deal. Really appreciated the help—definitely recommend her!"
We responded:
"Thank you, Aaron! I'm happy to hear that Sandi was able to assist you with your auto insurance policy and provide a seamless experience. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ash Daryani

July 25, 2025

5  out of  5
rating by Ash Daryani
"I am a loyal customer of Robyn Holtz (State Farm Insurance Agency). They are one of the best agencies in town. I would like to give a special shout-out to Sandi Pineda who has been my point of contact all along. She is extremely professional, responsive and fun to work it. She has advised promptly every time I have a query on my insurance coverages with State Farm. Thank you, Sandi!"
We responded:
"Thank you for your review, Ash! I'm happy to hear that you've had such a positive experience with our office. Sandi is indeed a valuable part of our team, and I'm glad she's been able to assist you so effectively. We appreciate your loyalty and are here for any questions you might have in the future. Let us know if there's anything else we can do for you!"
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LC EXPRESS SERVICE

July 15, 2025

5  out of  5
rating by LC EXPRESS SERVICE
"Work with Sandi on the insurance of my new SUV. She is amazing, and give the insurance according to my needs, even going close to others quotes but with more coverage. Been my agent for 4 years now and as always amazing with us. Thank you Sandi!"
We responded:
"Thank you, LC EXPRESS SERVICE! I'm so happy to hear about your positive experience with Sandi. It's wonderful to know that she has been able to provide you with the coverage you need while maintaining great service over the years. We appreciate your continued trust and look forward to serving you for many more years. Let us know if there's anything else we can assist you with!"
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Mike Kojder

July 14, 2025

5  out of  5
rating by Mike Kojder
"Ronnie Murphy was very helpful and answered my questions quickly and accurately. He was respectful of my time and needs and found something that worked for us. I was able to get a better price that had the coverages I needed"
We responded:
"Thank you for your review, Mike! I'm happy to hear that Ronnie was able to assist you effectively and find a solution that met your needs. It's great to know you received the coverage you wanted at a better price. Let us know if there's anything else we can do for you!"
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CHESSNA DAVIS

July 14, 2025

5  out of  5
rating by CHESSNA DAVIS
"I recently was shopping around for new auto insurance and was going between State Farm and another auto insurance company. It was Sandi who, an agent from State Farm who ultimately helped make my decision about which company to go with very easy! Sandi was a pleasure to talk with over the phone and she worked, as promised to give me a call back once the glitch in their new computer system was back up and running! Sandi was able to provide me with a policy and the coverage that I needed in a timely and proficient manner and has left an excellent impression on me in dealing with State Farm, as her polite deposition is what ultimately led to my decision to go with State Farm for my auto insurance needs today."
We responded:
"Thank you for your review, Chessna! I'm happy to hear that Sandi made your decision process smooth and enjoyable. Her dedication and professionalism truly shine through. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Mike Gaskill

July 10, 2025

5  out of  5
rating by Mike Gaskill
"Very smooth transition. Bobby made it quick and easy. I'm very happy with tthe choices we made."
We responded:
"Thank you for your review, Mike! I'm glad to hear that Bobby made the transition quick and easy for you. It's wonderful to know you're satisfied with the choices made. If you have any more questions or need assistance, feel free to reach out!"
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Christine VanHooser

July 3, 2025

5  out of  5
rating by Christine VanHooser
"Sandi was awesome she not only found me the lowest rate for the coverage I needed, she has a stellar personality! I highly recommend Holtz State Farm."
We responded:
"Thank you for your review, Christine! I'm so happy to hear that Sandi was able to assist you with finding the best rate and that you enjoyed her stellar personality. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Bryan Kim

June 26, 2025

5  out of  5
rating by Bryan Kim
"Case was very knowledgeable, helpful and patient through the whole process. He helped me set up my auto, renters and personal article policies. Highly recommend him for your insurance need."
We responded:
"Thank you for your review, Bryan! I'm delighted to hear that Case provided such knowledgeable and helpful service while assisting you with your policies. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Alvin Anto

June 19, 2025

5  out of  5
rating by Alvin Anto
"Ronnie was incredibly helpful and made the whole process easy to understand. He explained everything clearly and responded to my texts quickly. Great experience overall. Highly recommend!"
We responded:
"Thank you for your review, Alvin! I'm happy to hear that Ronnie was able to assist you effectively and make the process smooth. It's wonderful to know that you had a great experience with us. If you ever need anything else, feel free to reach out!"
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Shannon McWilliams

June 8, 2025

5  out of  5
rating by Shannon McWilliams
"Sandy helped me with my quote and was very helpful. She was able to give me a quote that was over 1/2 less of what I am paying now. I was set up and insured quickly and without any problems."
We responded:
"Thank you for your review, Shannon! I'm happy to hear that Sandy was able to assist you with your quote and provide such a significant savings. It's wonderful to know that the process was smooth and efficient for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Javonte Hopkins

June 5, 2025

5  out of  5
rating by Javonte Hopkins
"Austin was of great help and handled everything in an amazing manner. Provided me with a decent rate on my insurance compared to my previous amount extremely helpful !"
We responded:
"Thank you for your review, Javonte! I'm happy to hear that Austin was able to assist you effectively and offer a competitive rate on your insurance. We always aim to provide exceptional service. If you have any more questions or need further assistance, feel free to reach out!"
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Ryan Kenneth

June 5, 2025

5  out of  5
rating by Ryan Kenneth
"Austin was wonderful to work with. He was very knowledgeable answered all my questions. Thank you!!"
We responded:
"Thank you for your review, Ryan Kenneth! I'm happy to hear that Austin provided you with knowledgeable service and answered all your questions. We appreciate your feedback and are always here to help with any insurance needs you may have. Thanks for choosing us!"
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john o

June 4, 2025

1  out of  5
rating by john o
"Was one day late paying my bill due to card being hacked, payed it immediately the next day. Got numerous threatening emails and a letter. Since then the amount i owe and the date it is due is different on the app, the website and from the agency. Very poor and defensive response from Robyn Holtz, pushed me to SF generic number rather than trying to resolve the issue herself. Wish State Farm would spend less money on ads and more on franchise training and technology."
We responded:
"John, I am terribly sorry to hear about this experience and have looked into this issue internally to see what happened. We never want our customers to have anything other than an excellent interaction with our office. While I am not able to get into specific details of your account on a public platform, I can tell you that there can be delays on the online portal and it may not always be as current as the information in our system. The due date and amounts my staff gave you are correct. Unfortunately, we do not have control at the office level of how quickly it updates online. I do know that State Farm has a new system they've launched in other states where it updates the same day online. We are supposed to have that system launch in Texas later this year. Due to the volume of State Farm's database, it does take time to migrate to new systems, and they do not want to risk any customer information being compromised. I can assure you though that it is a huge priority for corporate and has been in the works for quite some time. You requested my staff send you the regional office phone number for you to speak to someone else about this issue and that is the number that was sent. I have addressed this with my staff and used this as a training opportunity. I should have been alerted of the issue first, before anyone sent you to corporate. I would have been happy to call and discuss with you to better explain what was happening, rather than you spend valuable time on hold or getting shuffled around. For that, I am extremely sorry. I am still happy to discuss this more if you'd like. You can call my office and ask for me or email me directly at Robyn@RobynHoltz.com "
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Eric Hansen

June 3, 2025

5  out of  5
rating by Eric Hansen
"My review is specifically for Reba Valdez who did an absolutely fantastic job of getting some long-standing issues with a claim resolved. I cannot thank her enough for saving me what could have been an incredible headache."
We responded:
"Thank you for your review, Eric! I'm so happy to hear that Reba was able to assist you with resolving those claim issues. Her dedication to helping our customers is truly appreciated. If you ever need anything else, feel free to reach out!"
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Fred Pratt

June 3, 2025

5  out of  5
rating by Fred Pratt
"I want to share what a fantastic customer experience I recently had working with the Robyn Holtz State Farm Agency in The Colony. In particular, I want to commend Case Connor and Reba Valdez for their efforts and excellent customer service in transitioning my home and auto policies to State Farm from a competing company. Their communication was timely and clear, and they worked to ensure I understood each line item of my policies, carefully explaining as well how the coverage I was receiving was an improvement from my previous policy coverages and in most instances, less costly. Well done, Case and Reba, and thank you for your customer care and good work in securing improved coverage at a reasonable cost for my family and me. I’m truly grateful and look forward to a long association with the Robyn Holtz State Farm Agency!"
We responded:
"Thank you for your wonderful review, Fred! I'm so happy to hear about your positive experience with Case and Reba. They truly exemplify our commitment to providing excellent service and clear communication. It's great to know that you found value in the coverage transition and that it was beneficial for your family. We look forward to continuing to serve you! If you ever have any questions or need assistance, feel free to reach out."
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Ashley Ondaro

May 21, 2025

5  out of  5
rating by Ashley Ondaro
"Ronnie was such a huge help! He was fast, professional, and made the whole experience easy. I’ll absolutely be using him again and recommending him to everyone I know. I truly can’t say enough good things—thank you, Ronnie!"
We responded:
"Thank you, Ashley! I'm glad to hear that Ronnie was able to assist you so effectively. His professionalism and efficiency are truly valued here. We appreciate your recommendation and look forward to helping you with any further insurance needs."
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Jorge Sosa

May 20, 2025

5  out of  5
rating by Jorge Sosa
"Shaffer made my experience effortless and enjoyable. He listened to my needs, answered my questions, and ask all the right questions to ultimately provide me with a policy that works for me."
We responded:
"Thank you, Jorge! I'm glad to hear that Shaffer made your experience both effortless and enjoyable. It's wonderful to know he was attentive to your needs and provided a policy that suits you. If you have any more questions or need further assistance, feel free to reach out to our office."
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Tom

May 10, 2025

5  out of  5
rating by Tom
"I’ve been a long time policy holder with State Farm but the agent experience is what’s important to me. After moving to Texas I needed a new agent, Robyn Holtz and her entire staff are always available to answer questions and even if they miss a call they always call back. I specifically was working with Shaffer and the entire experience is top notch, we covered all my policies and reviewed every opportunity for me to either save more money or take advantage of a coverage or benefit I wasn’t aware of. I’ve never had a bad experience with this team throughout all the interactions I’ve had with them. I would highly recommend going with them if you’re looking for a new agent or thinking of switching over to State Farm."
We responded:
"Thank you, Tom, for sharing your experience! I'm glad to know that our team, especially Shaffer, has been able to assist you effectively. Your recommendation means a lot to us. If you ever have more questions or need further assistance, we're here to help!"
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Shannon Rooney

May 6, 2025

5  out of  5
rating by Shannon Rooney
"Case helped us switch insurances and save a lot of money for both our cars and our homeowners insurance!"
We responded:
"Thank you, Shannon, for sharing your experience! I'm happy to hear that Case was able to assist you in switching insurances and saving money on both your car and homeowners insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Austin Stone

April 30, 2025

5  out of  5
rating by Austin Stone
"I’m in the process of purchasing another home and decided it was finally time to shop around for insurance after sticking with the same provider for about 6 years. I’m so glad I did! Shaffer made the entire process super easy and found me an amazing rate that I couldn’t pass up. Their attention to detail and willingness to answer all my questions really stood out. If you’re looking for great coverage and someone who genuinely cares about getting you the best deal, definitely reach out to Shaffer. Highly recommend!"
We responded:
"Thank you, Austin, for sharing your experience! I'm happy to hear that Shaffer made the process smooth and helped you find a fantastic rate. It's wonderful to know that their attention to detail and dedication to answering your questions made a difference. If you need any further assistance or have more questions, feel free to reach out. We're here to help!"
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Jorge Marroquin

April 29, 2025

5  out of  5
rating by Jorge Marroquin
"Amazing experience!!"
We responded:
"Thank you, Jorge, for sharing your positive experience! I'm happy to know you had an amazing time with us. If you ever have any questions or need assistance in the future, feel free to reach out."
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Mohamed Abdelaziz

April 25, 2025

5  out of  5
rating by Mohamed Abdelaziz
"Sandi saved me 50 dollars per month and was great to work with."
We responded:
"Thank you, Mohamed, for sharing your experience! I'm happy to hear that Sandi was able to help you save money each month. It's wonderful to know she made the process enjoyable for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"